ScaleTalk
    fonial Partner

    Not just a phone number.
    A complete phone system.

    fonial brings you enterprise-grade cloud telephony: skill-based routing, queues, call groups. Your ScaleTalk agent is right in the middle of it from day one, instead of trailing behind.

    ScaleTalk × fonial partnership
    from €3.90
    per number / month
    5,200+
    German local networks
    100+
    features included
    Why fonial

    More than a SIP provider.

    With a plain SIP provider you get a phone number and nothing more. fonial gives you a full cloud phone system. Your AI agent isn't just "the number that rings", it's part of a professional infrastructure.

    01

    Intelligent call forwarding

    All staff busy? In an appointment? Outside business hours? Clear rules reliably route the call to your ScaleTalk agent.

    02

    Queues with skill-based routing

    No lost call, no unanswered request. Callers end up exactly where they need to be.

    03

    Parallel ringing & call groups

    Your human team and the AI agent work together seamlessly. Whoever picks up first takes the call.

    04

    Fully cloud-based

    No hardware, no IT department needed. Set up in your browser in under 5 minutes.

    Benefits

    Six reasons for fonial & ScaleTalk.

    Everything you need for a professional AI telephony foundation, with no vendor lock-in.

    01

    Cloud phone system without hardware

    No physical system, no installation costs. Everything runs in your browser and can be set up in under 5 minutes.

    02

    Phone numbers with local area codes

    Regional presence without the effort. Your preferred area code, transparent pricing, cancellable monthly.

    from €3.90 net/month

    03

    Made in Germany

    All data stays in German data centers. No compromise on data protection, which matters for practices, law firms and public authorities.

    GDPR + ISO certified

    04

    Native ScaleTalk integration

    fonial numbers can be imported directly into ScaleTalk, with no intermediate steps and no technical setup.

    05

    Flexible & scalable

    Whether one number or fifty: fonial grows with your business. New numbers are active within minutes.

    06

    Over 100 features

    Busy lamp fields, conferencing, Web2Fax, voice menu, voicemail, MS Teams, queues: it's all included.

    Setup

    Live in three steps.

    No technical knowledge needed. No developers, no sales call.

    01

    Create a fonial account

    Choose a number from 5,200+ local networks

    02

    Import into ScaleTalk

    Native “Import fonial” option in the dashboard

    03

    Configure the AI agent

    When does the agent ring, and when the team?

    Who it's for

    Is this right for your industry?

    ✓

    Medical practices & therapists

    with high call volumes

    ✓

    Law firms & tax advisors

    who need to be reachable

    ✓

    Trade businesses

    who want to be reachable outside business hours too

    ✓

    Local service providers

    who want to build a professional phone presence

    Let's go

    Ready for professional AI telephony?

    Set up a number, activate the AI agent, configure the phone system, from €3.90 net per number/month. No hardware, no commitment, 30-day free trial.

    Register with fonialIntegration guide

    Made in Germany · GDPR-compliant · Servers in Germany