Answers every call.
Sounds like a human.
AI telephony that simply works. Answers calls around the clock, books appointments, qualifies leads – 100% GDPR compliant, made in Germany.
How AI telephony works with ScaleTalk
The complete ScaleTalk platform explained in 4 minutes.
Configure it yourself or let us build it
Whether it is self-onboarding at your own pace or a complete done-for-you project, you decide how your AI voice agent comes to life.
You build your agent yourself.
Pick a template, set the voice, activate a number. You test, manage and maintain your agent yourself. Full control, at your own pace.
We build your agent for you.
A tailored enterprise project instead of a standard package: we handle design, build, testing and operations, supported by a dedicated contact person.
How your AI voice agent is set up
6 steps from your first template to a live phone number. That is the complete setup of your agent.
Real results from real companies.
More than 500 companies automate their telephony with ScaleTalk, from notaries and medical practices to tradespeople.
„Thanks to ScaleTalk, we now have zero missed calls, over 70 percent less manual callback effort and an immediate acceptance rate of 80 percent among our patients. It has greatly improved our availability and patient satisfaction."
Dr. Martin Baxmann
Managing Director · Orthodentix
„We connected our ScaleTalk agent to Microsoft Bookings, so customers can book appointments directly through Tanja, our digital assistant. This has significantly reduced the time we spend on the phone."
Anja Glorius
Managing Director · KV Optimal
„ScaleTalk is the first voice agent our compliance department has approved, and it truly understands our callers. It saves us around 120 hours of manual work per month, so we can look after our customers better and focus much more on new business."
Mario Bosnjak
Managing Director · AXA MB GmbH
„We used to miss calls when several customers phoned at the same time. With ScaleTalk that has completely changed: it is easy to use and was set up quickly. Since then, no call goes unanswered."
Jochen Schattke
Authorized Officer · Bosch Car Service · Brenner GmbH
Five in-depth case studies with video.
View case studies & testimonialsOther providers and ScaleTalk compared head to head.
Seven factors that decide whether AI telephony scales or gets stuck in the pilot phase.
Platform
White-label copy
Inflexible resellers without their own technology
Proprietary orchestration layer
Proprietary, optimized infrastructure
Data protection
Data processing on US servers
Data leaves for the US
100% GDPR compliant
Data processing exclusively in the EU
Voice quality
Robotic voices
High latency, unnatural
State-of-the-art voices
≤ 1 sec latency, ultra-realistic
Experience
New entrants to the market
No in-depth expertise
2 years of expertise
First mover in custom AI voice projects
Calendar integration
Only via third-party providers
Requires a detour via n8n or Cal.com
One-click connection
Native integration directly with Google Calendar & Outlook
Knowledge base
Off-the-shelf RAG system
PDFs only and a limited number of files
High-performance RAG system
Custom orchestrated, any file format & website crawler
| Criterion | Other providers | ScaleTalk |
|---|---|---|
| Platform | White-label copy Inflexible resellers without their own technology | Proprietary orchestration layer Proprietary, optimized infrastructure |
| Data protection | Data processing on US servers Data leaves for the US | 100% GDPR compliant Data processing exclusively in the EU |
| Voice quality | Robotic voices High latency, unnatural | State-of-the-art voices ≤ 1 sec latency, ultra-realistic |
| Experience | New entrants to the market No in-depth expertise | 2 years of expertise First mover in custom AI voice projects |
| Calendar integration | Only via third-party providers Requires a detour via n8n or Cal.com | One-click connection Native integration directly with Google Calendar & Outlook |
| Knowledge base | Off-the-shelf RAG system PDFs only and a limited number of files | High-performance RAG system Custom orchestrated, any file format & website crawler |
A plan that scales with you.
No hidden costs, no lock-in. You start with the plan that fits your volume and upgrade when you need more.
Start
Ideal for getting started
Cancel monthly
- Unlimited parallel calls
- Unlimited agents
- Standard support
Growth
Optimal for moderate growth volume
Cancel monthly
- Unlimited parallel calls
- Unlimited agents
- Standard support
- Outbound calls included
- Personal onboarding
Scale
Optimal for high volume
Cancel monthly
- Unlimited parallel calls
- Unlimited agents
- Priority support
- Outbound calls included
- Personal onboarding
Enterprise
Optimal for maximum load and scale
- Unlimited parallel calls
- Unlimited agents
- Enterprise support
- Outbound calls included
- Personal onboarding
- Done-for-you setup
- Dedicated Account Manager
Support that grows with your plan.
Every plan includes the right support level, automatically. No surcharge, no hidden hourly rates.
Standard
In Start & Growth
A solid service foundation
- ChannelEmail
- Response time48 business hours
- 24/7 AI phone support
- Help center access
- Support call included
- Quarterly check-in
- Dedicated Account Manager
Priority
In Scale
Faster response, monthly call
- ChannelEmail
- Response time24 business hours
- 24/7 AI phone support
- Help center access
- Support call included1h / month
- Quarterly check-in
- Dedicated Account Manager
Enterprise
In Enterprise
Direct contact + account manager
- ChannelDirect contact
- Response time< 4 business hours
- 24/7 AI phone support
- Help center access
- Support call includedCustom
- Quarterly check-in
- Dedicated Account Manager
Frequently asked questions.
Quick answers.
Everything you need to know about ScaleTalk before you get started.
Still have questions?
We reply personally, usually in under 4 hours.