500+ companies. Real numbers, real results.

Challenge

The external call center was getting more expensive, while 90% of the business runs over the phone.

Solution

Tanja books appointments directly through the Microsoft Bookings integration, reschedules them and routes calls to the right advisory team.

Result

1,381 calls handled, 301 appointments booked and 46 hours of call time taken over.

Challenge

Sharply increased call volume, a lack of staff and an expensive call center costing €1,800 a month.

Solution

The AI agent is available 24/7, takes an unlimited number of calls at the same time and answers standard questions right away.

Result

Nearly 850 calls handled by AI, 0 missed calls, at 86% lower cost (€250 instead of €1,800 / month).

Challenge

Across 5 locations, ~3,500 calls/month, of which around 1,000 were missed, causing over 10,000 minutes of follow-up work per month.

Solution

The AI phone assistant captures patient requests in a structured way and sends a ready-made email summary after every call.

Result

0 missed calls, 70% less callback effort and 60% fewer complaints, with 80% patient acceptance.

Challenge

Every employee has their own extension. Callers constantly reached the wrong person and had to be transferred internally first.

Solution

Noah answers on the central number, recognizes the request, answers standard questions from the knowledge base and transfers callers straight to the responsible case handler.

Result

Over 800 calls a month run through the AI, requests reach the right person immediately and processing speed in the 10-person team has noticeably increased.